During this interview the nature and duties of the claimant’s job is discussed. Ease back to work planning and an employer’s ability to accommodate modified return to work plans are explored.
Interviews are held with the treatment providers such as physiotherapists, psychologists, chiropractors, massage therapists and acupuncturists in person and/or by telephone.
Response to therapy, treatment objectives and recommendations, and return to work potential are some of the topics discussed.
Once a referral is received an interview appointment is made with the claimant. Usually, this is done in the claimant’s home or by telephone, if additional cost-efficiency is required.
All aspects of the claimant’s disability are discussed and potential plans to facilitate rehabilitation are explored.
This includes interviews with the claimant, family doctor, specialist (if needed), employer, and treatment providers.
A comprehensive initial report is provided within 30 days of the initial referral and follow-up reports are provided on a regular basis thereafter.